Female Customer Service Representative Role Announced by Jinnah Tutor Academy
Jinnah Tutor Academy, a leading educational institution in Karachi, is actively seeking a Female Customer Service Representative to join its growing team. This full-time, calling-based position offers an opportunity for dedicated individuals to contribute to the academy’s mission of providing quality educational support. The role is based at the academy’s office located in RJ Mall, Karachi.
Key Responsibilities for the Female Customer Service Representative
The successful Female Customer Service Representative will be instrumental in bridging communication between the academy and its clientele. Responsibilities include handling both inbound and outbound calls in a professional manner, responding to inquiries from parents and students regarding tuition services, and maintaining meticulous call records and follow-up details. Additionally, the role involves coordinating with internal teams for lead management and providing accurate information on available tutors, subjects, and various academic packages. This vital role ensures smooth daily operations and client satisfaction.
Candidates interested in the Female Customer Service Representative position must meet specific criteria. Applicants are required to be female, possess good communication skills in Urdu and basic English, and demonstrate confident phone handling with a polite disposition. Basic computer knowledge, encompassing call management, WhatsApp interaction, and simple data entry, is essential. While prior customer service or call center experience is a valuable asset, it is not a mandatory requirement for freshers. The vacancy is for one individual, aged between 17 and 35, with a Bachelor’s Degree.
Jinnah Tutor Academy offers a supportive and professional work environment with fixed working hours from 11:30 AM to 8:00 PM. This provides a consistent schedule and a stable career path. According to academy management, the institution is committed to fostering employee growth, offering competitive salaries starting from Rs35,000.00 per month, commensurate with experience. This opportunity, which has also been noted on platforms like SindhNews.com, promises professional development within a reputed educational setting.
This opportunity was posted approximately 22 hours ago and will remain open for applications for the next four weeks. Enthusiastic and confident female candidates ready for a dynamic calling-based customer service role are encouraged to apply.
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Conclusion
The opening for a Female Customer Service Representative at Jinnah Tutor Academy presents a significant career opportunity in Karachi’s educational sector. It seeks individuals eager to contribute to student and parent satisfaction while growing within a structured and professional environment, promising both fixed employment and avenues for advancement.